Refund policy

Because of the nature of our products being small-batched and produced by hand, we cannot offer returns or refunds if the scent, texture, appearance, or taste is not as expected. However, our goal is to build long-lasting customer relationships. If any damage occurs during shipping or you think you've received a defective product, please contact us at shinhopplefarm@live.com and we will work to solve the issue. Thank you!